Do Mattress Stores Provide Free Delivery and Setup?

Table of Contents

Do Mattress Stores Provide Free Delivery and Setup?

1. What are the common delivery policies for mattress stores?

When it comes to mattress purchases, delivery policies vary significantly across stores. While some mattress stores do provide free delivery and setup, others may charge extra fees based on distance, the type of mattress, or additional services such as old mattress removal. Typically, large chains and online retailers are more likely to offer free delivery for certain types of purchases, while smaller, local mattress stores may have different policies.

Common Delivery Options:

  • Free Delivery: Some stores offer free delivery for orders above a certain amount, especially during promotional periods or for specific mattress models.
  • Paid Delivery: Delivery charges may apply depending on the store’s location and your proximity to their warehouse or storefront.
  • Same-Day or Next-Day Delivery: Some mattress stores offer expedited delivery, which may or may not include setup services.

Stores like Mattress Firm or Tempur-Pedic, for example, often advertise free delivery with certain conditions, such as purchasing a mattress over a specific price threshold.

2. Do all mattress stores charge for setup services?

While delivery is a standard service offered by mattress stores, setup services are often considered an additional service that may not always be included for free. Setup services typically involve assembly of the bed frame and placing the mattress on it. If a store offers setup, they may charge an additional fee, especially for more complex bed frames or for heavier, larger mattresses.

Factors Influencing Setup Fees:

  • Type of Mattress: Adjustable beds or specialty mattresses, such as king-size beds, often incur a higher setup charge.
  • Bed Frame Setup: Some stores only offer basic setup for the mattress, while others may charge more for assembling the bed frame.

While some stores may bundle delivery and setup for free, others charge separately. Always ask about this service beforehand to avoid surprise costs.

3. Can you expect to pay extra for mattress removal?

In many cases, mattress removal services are offered for an additional fee. The mattress removal service involves the store taking away your old mattress once the new one is delivered and set up. While it’s a convenient service, not all mattress stores automatically include it with a purchase. Some stores do offer removal as part of a promotional deal or as an option when purchasing higher-end mattresses.

Mattress Removal Options:

  • Included with Delivery: Higher-end or premium stores may include this service.
  • Additional Fee: Stores may charge anywhere from $20 to $100 for mattress removal, depending on the mattress size and store policies.
  • DIY Disposal: In some cases, stores may not offer removal at all, and it may be up to the customer to arrange for disposal.

Before buying, check whether mattress removal is included in the price or if there are any additional charges.

4. How do free delivery and setup offers compare across different mattress stores?

Some stores emphasize free delivery and setup as a key feature of their service, while others might offer these perks during sales events or on certain product lines. It’s essential to compare mattress stores, not just for price but also for the added value of free delivery and setup.

Mattress Store Comparison Table:

Store Name Free Delivery Free Setup Other Delivery Options
Mattress Firm Yes Yes Free on purchases over $499
Tempur-Pedic Yes Yes Free delivery, setup, and removal with purchase
Purple Yes Yes Free delivery for orders above $1000
Local Mattress Shop No Yes Delivery fees based on distance

By comparing these options, customers can find the store offering the best value for their money.

5. Does the delivery fee depend on the type of mattress?

Yes, the type of mattress you buy can impact the delivery charges. Larger mattresses, such as king or California king, may incur higher fees due to their size and weight. Additionally, specialty mattresses like adjustable beds, hybrid models, or mattresses that require special handling can also come with higher delivery costs.

Delivery Fee by Mattress Type:

  • Standard Mattresses: Typically lower delivery costs.
  • King/California King: Higher delivery fees due to size.
  • Adjustable Beds: Delivery fees may increase due to complexity and extra labor involved in setting up.

Always clarify the type of mattress you are purchasing and ask whether it affects delivery pricing.

6. Are there any promotions that include free delivery and setup?

Yes, many mattress stores run seasonal or promotional sales where they include free delivery and setup as part of a special offer. These deals are often advertised during major holiday sales, such as Memorial Day, Black Friday, or New Year’s promotions.

Examples of Promotions:

  • Holiday Sales: Free delivery and setup during store-wide sales.
  • Bundle Offers: Some stores offer free delivery and setup when customers purchase both a mattress and a frame.
  • Online Discounts: Online mattress stores often have “free delivery” promotions when purchasing directly from their website.

Be sure to keep an eye out for these offers, as they can save you a considerable amount on delivery and setup costs.

7. Can online mattress stores provide free delivery and setup?

Yes, many online mattress retailers offer free delivery and setup, although there may be limitations depending on location. Stores like Casper and Saatva offer free delivery and setup services, and they often include mattress removal as part of the deal.

Benefits of Online Mattress Stores:

  • Convenience: Ordering online and receiving free delivery makes it easier to get your mattress without visiting the store.
  • Door-to-Door Delivery: Direct delivery to your door with a scheduled time window for setup.
  • Free Returns: Many online stores also offer a risk-free trial period with free returns.

When buying online, always confirm whether free delivery and setup apply to your area.

8. Is free delivery and setup available for all mattress brands?

While many mattress stores offer free delivery and setup, this perk might not apply to all brands. Luxury brands or mattresses sold by smaller boutique stores may charge for these services, especially if the brand requires special handling.

Brand-Specific Delivery & Setup Policies:

  • Budget Brands: Free delivery and setup are usually offered.
  • Luxury Brands: May include free delivery but charge extra for setup or removal.
  • Specialty Mattresses: Brands that offer custom mattresses might not include these services for free.

It’s important to confirm with the store before making a purchase if the brand you’re interested in includes free delivery and setup.

9. How do mattress delivery and setup differ for local versus chain stores?

Local mattress stores may have more flexible delivery and setup policies, offering personalized services such as white glove delivery or more affordable pricing. Chain mattress stores, on the other hand, might have standardized policies and sometimes higher fees for additional services.

Local vs. Chain Mattress Stores Comparison:

Store Type Delivery Options Setup Options Pricing Structure
Local Mattress Store Flexible, often cheaper White glove available Often negotiable
Chain Mattress Store Standardized, fees may apply Free in some cases Fixed, based on location

While chain stores provide consistency, local stores may offer more personalized and potentially less expensive delivery options.

10. How far in advance do I need to schedule delivery?

The scheduling of delivery depends on the store and the type of mattress you purchase. Larger stores and online retailers often offer next-day or same-day delivery for orders placed in advance. However, delivery times for local stores may vary based on location and stock availability.

Average Delivery Times:

  • Next-Day Delivery: Available for most stores with large inventories.
  • Scheduled Delivery: Customers can often pick a convenient time for delivery based on availability.
  • Standard Delivery: May take 2-7 days depending on location and stock levels.

Be sure to ask for an estimated delivery time when purchasing your mattress.

Conclusion

When shopping for a new mattress, the inclusion of free delivery and setup services can significantly impact the overall cost and convenience of your purchase. Many stores offer these services as part of promotional deals or for specific mattress purchases, while others may charge additional fees for delivery or setup. It’s essential to understand the details of these offerings before making your purchase.

The availability of free delivery and setup can vary depending on several factors, including the type of mattress, the store’s policies, and your location. Online retailers often provide these services as part of a comprehensive delivery package, while local stores may offer more flexibility, including options for white glove service or removal of your old mattress. Luxury or specialty mattress brands may not always include these services for free, so it’s important to clarify the costs upfront.

In addition to delivery and setup, many mattress stores also offer valuable services such as mattress removal, which can save you time and effort in disposing of your old mattress. Understanding what is included with your purchase and what comes at an extra cost can help you avoid unexpected charges and make your shopping experience smoother.

Lastly, comparing mattress stores—whether online or local—can give you a clearer picture of the value you’re getting with your purchase. Don’t hesitate to ask questions about delivery policies, including whether expedited options, free returns, or promotions like free setup and delivery are available. By doing so, you can ensure that you’re getting the best deal and the most convenient experience possible when buying your new mattress.

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